Job Summary
Mid Atlantic Capital Group is a financial services organization headquartered in Pittsburgh, Pennsylvania that includes a registered broker-dealer, an SEC registered investment advisor and a non-depository state-chartered trust company. We are looking for an outgoing and organized individual to serve as an Assistant Director, Transitions.
The Assistant Director, Transitions will support our Director of Transition with migrating advisors and their staffs from their current broker dealers/registered investment advisors to Mid Atlantic. The Assistant Transition Manager will serve, along with the Transition Manager, as the liaison with internal departments to resolve problems, answer questions and do what is necessary to facilitate a smooth transition.
Because of the nature of this role, the candidate must have a variety of skills and competencies including being a good communicator, have strong project management skills and a good understanding of the securities industry’s processes and procedures. The Assistant Director, Transitions is also expected to learn and have a strong knowledge of all our platforms and products.
Responsibilities:
- Transitions
- Primary point of contact for all transitions to the RIA platform. Coordinate meetings, calls, paperwork and tasks related to transitions between new teams and various departments at NewEdge Advisors Advisors. Duties can include but are not limited to; providing pre- and post-transition administrative support, including onsite support, onboarding new advisors and staff on broker/dealer-specific systems, training new teams with account opening process and software systems. Liaise with broker/dealer to ensure systematic, efficient transitions for advisors’ books of business. Research real-estate solutions, vendor selection and management, office and technology set-up, and ongoing support. Track and document each transition steps in project management software. Create and maintain transition & operations procedures manual and supporting materials. Ensure seamless handoff of new teams post-transition to service & operations team.
- Compliance
- During the transition phase, ensure advisors are completing pre- and post-transition documentation needed for license transfers in accordance with compliance regulations. Work closely with the compliance team to ensure that operational and account-opening policies and procedures are implemented and followed.
- Operations
- Serve as a backup point of contact for service & operations team to resolve advisor support inquiries via phone, email and CRM. Support advisors with troubleshooting operational issues, escalate issues to various departments when appropriate. Utilize technology solutions to provide effective oversight & support to advisors. Liaise with vendors and custodian/BD back offices to solve advisor-specific operational issues as well as firm-wide issues.
- Additional transitions and operational duties as assigned by the Director of Transitions and President of NewEdge Securities.
Qualifications:
- 4 year Bachelor’s degree or equivalent experience.
- Good all-around understanding of the securities industry.
- Ability to process information with high levels of accuracy.
- Manage multiple projects and activities.
- Ability to analyze situations fully and accurately and reach productive decisions.
- Strong team player.
- Process driven with the ability to deliver and meet deadlines.
- Possess flexibility and a collaborative approach.
- Excellent communication and organizational skills.
- Confident and enthusiastic.
- Ability to prioritize in a fast moving and pressured environments.
- Knowledge of National Financial Services LLC or Fidelity processes and systems a plus.
