The Treasury Management Representative’s responsibilities include maintaining customer reports and related accounting documentation. You will also be assisting the Treasury Management Manager as needed and respond to information requests by clients, bank contacts, management, and for audit purposes. The Treasury Management Representative facilitates the efficient operations of the Custody Asset Management and Control department and serves as the day-to-day contact for Third Party Administrators / Record-Keepers, Financial Advisors, and banking staff.
May direct the work of employees in lower job classifications.
May assist in training newly hired Treasury Management Representatives or other employees.
Enter, verify, and/or post customer transactions by reviewing appropriate documentation
Maintain accounting controls by following corporate policies and procedures.
Answer phone calls from clients, bank contacts, and participants as needed
Monitor web site messages, client emails, and respond to issues
Respond to and resolve client inquiries timely
Learn and understand regulatory and compliance issues related to customer cashiering and tax reporting
Become well versed in the MATC Trust system (TNS), NFS system, and various banking systems
Work as a team to get all jobs completed on schedule
Perform asset transfers and communicate updates across departments
Interact with other internal departments
Reconciles banking transactions with customer transaction records in TNS throughout the day
Provides Treasury Management Manager with assistance when gathering necessary customer transactional information and other documents for audits.
Assists Treasury Management Manager with preparing, mailing, and filing required tax forms with federal and state government agencies.
Meeting processing and reporting deadlines.
Ensure compliance with organizational guidelines and procedures, and federal and state regulations.
Updates job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations.
Familiarize yourself with the other departments and roles
Verify the accuracy of cashiering input and output to insure correct coding.
Maintain customer confidence and protect operations by keeping financial information confidential.
Perform other related duties as assigned
Associate’s degree required; Bachelor’s degree in related field preferred.
0-3 years of Accounting experience
Competency in Microsoft applications including Word, Excel, and Outlook. Advanced Excel or Macro skills a plus.
Organizational, verbal, and written communication skills a must.
Ability to multi-task, prioritize, and work efficiently while preserving accuracy; attention to detail.
Ability to work independently, and be an energetic self-starter.
Ability to perform at high levels in a fast paced ever-changing work environment.
Ability to anticipate work needs and follow through with minimum direction.
Ability to listen, communicate (written and verbal), excellent grammar, spelling and proof-reading skills and follow-up effectively with internal staff and clients/customers.
Ability to demonstrate good common sense and sound judgment. Ability to take initiative and problem solve with minimal direction.
Excellent interpersonal and customer service skills
Strong numeracy and analytical skills.
Good problem-solving and time management skills.
Ability to work under pressure and meet tight deadlines.
Professional experience working with confidential and sensitive information